Opportunities
Volunteer
Explore the diverse volunteer opportunities available in our museum to contribute your skills and passion towards enriching cultural experiences for our visitors.
Jobs
Discover job opportunities within our museum where you can embark on a career dedicated to preserving history, fostering education, and engaging with our vibrant community.
Volunteer
We are always looking to welcome new volunteers to our award-winning team.
Role: Visitor Engagement Volunteers
Location: West Highland Museum
Hours: Variable
About the Role:
This role involves welcoming visitors to the museum and assisting in our gift shop. At the heart of the role is helping visitors have a valuable and fun experience at the museum as you meet, greet, and chat to visitors. No experience is necessary as training will be provided. The role is flexible and free on-site parking is available for volunteers.
Complete and submit our volunteer Expression of Interest form
Once we receive your form we will get in touch to make arrangements for you to come along and meet the team.
Role: Childrens’ Activities Volunteer
Location: West Highland Museum
Hours: Flexible
About the Role:
We are looking for an enthusiastic, creative volunteer to help create and deliver fun themed craft workshops at the museum during the school holidays. This position will involve working with young children.
Find out more:
Contact our Learning Officer, Flora Swietlicki at learn@westhighlandmuseum.org.uk
Role: Digital Engagement Volunteers
Location: Home working
Hours: Flexible
About the Role: We are looking for budding writers, photographers, podcasters, and videographers to help create engaging digital content for our website and our social media channels.
These roles are very flexible, and volunteers can submit content on an ad hoc basis. There are opportunities for:
- Writing informative and interesting blogs for our website and newsletter about local history or objects in our museum
- Creating engaging podcasts for our website about local history or objects in our museum
- Creating interesting videos or reels about the museum and its collections for Facebook and Instagram
Find out more:
Contact our Curator Manager, Vanessa Martin at curator@westhighlandmuseum.org.uk
Jobs
Browse our new job opportunities.
Volunteer and Front of House Coordinator
Summary:
Manages front of house volunteers. Oversees the running of the museum shop.
Reports to: Operations Manager
Location: West Highland Museum shop and office
Salary: £16.63
Hours: 25 hours per week
Contract: 24 months (with possibility of extension)
Job Description:
- Oversee front of house volunteers and their shift changes when on duty
- Support the Operational Volunteer Coordinator with the weekly rota for front of house volunteers
- Cover reception and shop duties when necessary
- Oversee the day to day running of the shop
- Order shop stock
- Process incoming stock on the till system
- Ensures stock is priced and put on the shop floor
- Manages shop displays
- Markets the shop on social media and in store
- Collaborates with colleagues to ensure volunteers are trained in museum policies and procedures
- Collaborates with the management team to develop the shop
- Analyses sales figures to inform on future retail purchases
- Key holder duties
- Answers telephone enquiries
- Other appropriate tasks as directed by the Operations Manager
Personal Specification:
Summary:
The postholder will support the smooth running of the museum’s front of house and shop operations to coordinate with volunteers to deliver an excellent volunteer experience.
The role involves overseeing the day to day running of the museum shop, including stock ordering, merchandising, data gathering, and collaboration with management to improve sales and shop performance.
Strong communication, organisational ability, and attention to detail are essential, alongside the ability to work collaboratively with staff, volunteers, and management.
The successful candidate will be based in the museum’s open plan office and on the shop floor in the museum’s shop.
Essential:
- Strong organisational and time management skills
- Ability to manage a volunteer workforce
- Confidence in handling public enquiries
- Ability to maintain inventories and order supplies in a timely manner
- Excellent communication and interpersonal skills
- Ability to maintain accurate records
- Experience with retail or shop operations
- Ability to process and label stock correctly and ensure accurate till registration
- Competent data collection and reporting skills
- Attention to detail for visual merchandising and maintaining a tidy and welcome retail space
- Ability to collaborate effectively with colleagues
Desirable:
- Experience working in a museum, heritage, or cultural environment
- Knowledge of retail sale strategies and income generation techniques
- Experience using CES Touch
- Ability to conduct product analysis
- Experience creating management reports
- Confidence testing and evaluating new shop initiatives
- A creative eye for merchandising and product placement
TO APPLY:
Email your CV and a covering letter to treasurer@westhighlandmuseum.org.uk
CLOSING DATE:
Sunday 20th September, 5:00pm